Managed Software as a Service (MSaaS)

Managed Software as a Service (MSaaS) is a comprehensive solution that combines the benefits of SaaS with the added advantage of having a managed service provider.

There is no doubt that Software as a Service (SaaS) has revolutionised the way businesses use software by providing access to applications on-demand, without the need for installation or maintenance of hardware and software. This has resulted in cost savings, increased productivity, and greater flexibility for businesses.

However, with the increased adoption of SaaS, businesses have also faced new challenges, including security risks and data management issues. This is where Managed Software as a Service (MSaaS) comes into play. In this blog, we will discuss what MSaaS is, its benefits, popular products, or services available, and how to choose the right solution for your business.

Managed Software as a Service (MSaaS) is a comprehensive solution that combines the benefits of SaaS with the added advantage of having a managed service provider. It is a model that offers software applications on-demand, along with the services to manage and maintain them. MSaaS provides businesses with the necessary infrastructure, security, and technical support, allowing them to focus on their core business activities.

One of the primary benefits of MSaaS is its ability to provide comprehensive security measures that protect businesses from cyber threats. MSaaS solutions offer continuous security monitoring, risk assessments, and vulnerability management. Additionally, MSaaS providers offer regular updates and upgrades to ensure that the software remains up to date with the latest security protocols and compliance requirements.

Managed Software as a Service (MSaaS)

Popular MSaaS products or services available in the UK include Microsoft 365Google Workspace, and Salesforce.

Microsoft 365 offers a suite of business applications, including Office, Outlook, Teams, and SharePoint. Google Workspace offers similar tools such as Gmail, Google Docs, and Google Drive. Salesforce is a customer relationship management (CRM) platform that offers a range of services, including sales, marketing, and customer service.

MSaaS solutions are tailored to the specific needs of businesses in the region. For example, some providers offer local data centres, ensuring compliance with data protection regulations such as the General Data Protection Regulation (GDPR). Additionally, some providers offer 24/7 support services, ensuring that businesses have access to technical assistance whenever required.

The main difference between MSaaS and traditional software management is the level of service provided.

With traditional software management, businesses are responsible for the installation, configuration, and maintenance of software applications.

With MSaaS, these responsibilities are handled by the service provider, allowing businesses to focus on their core activities.
MSaaS providers offer 24/7 support, regular updates and upgrades, and continuous monitoring, ensuring that businesses have access to the latest software technology and security measures.

71% of small businesses in the UK use cloud-based services, and 56% use cloud-based storage solutions. The use of MSaaS is expected to grow significantly in the coming years as businesses seek to improve their operational efficiency and productivity.

When choosing the right MSaaS solution for your business, it is essential to consider factors such as cost, features, support, and scalability. Some MSaaS providers offer trial periods, allowing businesses to test the software and assess its suitability. Additionally, it is important to consider the provider’s reputation and experience in the industry.

Despite the many benefits of MSaaS, there are some potential challenges or drawbacks. For example, businesses must ensure that they have a reliable and high-speed internet connection to access the software. Additionally, there may be concerns about data security and privacy. However, these challenges can be mitigated by choosing a reputable MSaaS provider and implementing appropriate security measures.

Here are the top 5 benefits in summary:

1. Enhanced securityMSaaS solutions provide comprehensive security measures, including continuous security monitoring, risk assessments, and vulnerability management, to protect businesses from cyber threats.
2. Reduced costsMSaaS eliminates the need for businesses to purchase and maintain their own hardware and software, reducing costs associated with installation, maintenance, and upgrades.
3. Increased productivityWith MSaaS, businesses can access software applications on-demand, allowing employees to work remotely and collaborate with colleagues in real-time, increasing overall productivity.
4. Improved scalabilityMSaaS allows businesses to easily scale up or down as needed, without the need for additional hardware or software purchases.
5. 24/7 technical supportMSaaS providers offer 24/7 technical support, ensuring that businesses have access to assistance whenever required, reducing downtime and improving operational efficiency.

If you are interested in learning more about how MSaaS can benefit your business, contact us today for more information.
1Connect experts can help you choose the right MSaaS solution that meets your specific needs and requirement to take your business to the next level.

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