Support
Season's Greetings from 1Connect!
As the festive season approaches, we want to ensure your business communications continue running smoothly throughout the holidays.
Planning Ahead for the Festive Period
To help you prepare, here are our key dates for December and early January:
| Date | Status |
|---|---|
| Tuesday, 17th December | Final day to submit Moves / Adds / Changes requests |
| Wednesday, 18th - Monday, 23rd December | Normal opening hours (last working day: Monday 23rd) |
| Tuesday, 24th December - Thursday, 2nd January 2025 | CLOSED for the festive break |
| Friday, 3rd January 2025 | We're back and ready to support you! |
During the Closure
While our offices are closed, you can still log tickets via this support page.
Our full business calendar is available below.
From all of us at 1Connect, we wish you and your team a wonderful festive season and a prosperous New Year!
The 1Connect Team
Please sign in or register to create a support ticket.
Open an account: Credit Application
Hardware RMA
Please fill out all the fields in the request form, if you need any further details then please contact us on 01925 530150.
Your information will be delivered to our specialist support team who will be in contact as quickly as possible.
Please do take a few moments to familiarise yourself with our terms and conditions by clicking the button below, this document will answer any questions you may have.
