Managed Firewall & Network Security: Who's Watching Your Technology at 2am?
Sentinel is a fully-managed infrastructure scalable platform for UK businesses.
One platform, One point of accountability.
Your network, security, Wi-Fi, and systems, all managed continuously so you can run your business.
The Reality
The network drops during a client call and nobody can explain why.
A firewall update on Tuesday causes Wi-Fi problems on Wednesday, and it takes two days to connect the two events. The business owner asks “how is our technology performing?” and the only honest answer is “nobody has complained recently.”
Most businesses between 10 and 200 employees sit in an awkward gap. Technology matters enough to cause real damage when it goes wrong, but not enough to justify a full-time salary to look after it. So responsibility gets split across multiple arrangements, the office manager quietly becomes the IT person, and decisions get made based on the absence of complaints rather than actual performance data.
That gap has a cost. It shows up in time lost coordinating between different parties, in problems that repeat because nobody owns the whole picture, and in leadership attention that stays partly allocated to something it cannot clearly see.
One platform. One point of accountability.
Sentinel is a fully-managed edge compute and networking platform. It brings your network, security, Wi-Fi, servers, and monitoring into a single managed environment, with one team accountable for how the whole thing performs.
It is not a helpdesk. It is not a collection of separate tools stitched together. It is the infrastructure foundation your business runs on, managed continuously by engineers who see the full picture.
Three things change when the whole environment is managed as one:
Visibility replaces guesswork.
When the business owner asks how technology is performing, there is a clear answer based on data, not on the absence of complaints. Decisions about renewals, upgrades, and capacity draw on what is actually happening, not on instinct.
Problems addressed before you notice.
Network Operations Centre monitors the entire environment continuously. Issues are detected and resolved proactively, often before the business is affected. A 2am connection problem is addressed at 2am, not discovered at 8:30am when the team arrives.
Nobody sits in the middle.
When the network, security, and systems are managed by one platform, there is no blame gap between parties. No coordinating. No translating between people who cannot see each other's systems. One call, one answer.
Your job: run your business.
Our job: everything underneath it.
Sentinel is a fully-managed edge compute and networking platform. It brings your network, security, Wi-Fi, servers, and monitoring into a single managed environment, with one team accountable for how the whole thing performs.
It is not a helpdesk. It is not a collection of separate tools stitched together. It is the infrastructure foundation your business runs on, managed continuously by engineers who see the full picture.
Three things change when the whole environment is managed as one:
What 1Connect does:
- Monitors the infrastructure included within your Sentinel service 24/7 through a Network Operations Centre.
- Detects and investigates issues proactively, sometimes before users report a problem
- Manages firmware, security updates and maintenance for the infrastructure included in the agreed service scope.
- Connects securely via encrypted tunnels to work on your systems as if sitting at your desk.
- Switches your connection to a backup automatically if the primary line drops.
- Provides UK-based on-site support where hands-on work is included in the agreed service scope
What you do:
- Tell us what your business needs.
- No logging in to manage anything.
- No dashboards to check.
- No updates to remember.
- No monitoring to do.
- Use connectivity and infrastructure that 1Connect monitors and manages for you.
Security built into the infrastructure, not layered on top.
Sentinel does not treat security as a separate product. It is built into the same platform that manages your network, so your firewall, encryption, and access controls are maintained by the same team that manages everything else.
Managed firewall
powered by industry-leading technology, integrated with your network rather than sitting alongside it
Encrypted management and remote access
Secure connections are used where configured within the Sentinel environment
Multi-factor authentication
and strict access controls for anyone connecting to your systems.
Layered remote access controls
encryption keys, certificates, passwords and multi-factor authentication, depending on the agreed configuration
Granular permissions
so employees and third parties see only what they are authorised to see.
Backup and recovery capability
with on-site or cloud-adjacent storage options.
When someone at board level asks how the infrastructure is being managed and protected, there is one accountable team able to explain the controls in place
Sentinel scales with you. Choose the tier that fits where your business is now.
SENTINEL
For:
Single-site businesses with 10 to 50 employees who want secure, managed infrastructure without the complexity.
What you get:
- Integrated router and firewall.
- Flexible switching (8 to 48 ports based on your setup).
- Multiple Wi-Fi access points to cover your workspace.
- A single internet connection managed and secured.
- Fully managed by 1Connect from day one.
In practice:
Your office network, security, and Wi-Fi are managed as one environment.
You stop thinking about them.
We start being accountable for them.
SENTINEL PLUS
For:
Businesses with 50 to 150 employees, including multi-site organisations and teams with remote workers that need greater infrastructure resilience.
What you get:
- Everything in Sentinel, with full redundancy built in.
- Dual hardware (two Sentinels, two switches) so there is no single point of failure.
- Dual internet connections with automatic failover, helping maintain connectivity if the primary connection becomes unavailable.
- VPN for secure remote access and branch office connections.
- Expanded Wi-Fi capacity to scale with your team.
In practice:
The server and multi-branch network infrastructure included in your agreed Sentinel scope is managed through one platform, providing greater visibility and accountability
SENTINEL ENTERPRISE
For:
Head offices, data-heavy environments and multi-branch networks with 100 to 200+ employees. Businesses running critical applications that need resilient, closely managed infrastructure.
What you get:
- Two high-performance servers (128GB RAM each) capable of running multiple virtual machines.
- Virtualisation capacity for agreed server workloads and critical business systems.
- Central VPN hub connecting multiple branches seamlessly.
- Redundant architecture designed to reduce single points of failure and improve service resilience.
- Scalable storage with on-site NAS and cloud-adjacent backup options.
In practice:
The server and multi-branch network infrastructure included in your agreed Sentinel scope is managed through one platform.
Scalable infrastructure capabilities are maintained, managed and monitored 24/7 by 1Connect
Not sure which tier fits?
Most businesses find their fit within a ten-minute conversation. No technical knowledge needed on your end.
Additional information needed quickly can be accessed via our bespoke chatbot below fully versed in Sentinel and how it can help you.
